Shipping policy

INTERNATIONAL: Duties and taxes are occasionally incurred on package arrival and are charged in addition to international shipping costs.

Please note that the customer is responsible for all import duties, customs and local sales taxes levied by the country they are shipping to. Charges differ in each country depending on the regulations.

AUSTRALIA: GST is already included in the retail price.

During busy periods, orders may take up to 5-7 business days to be processed and dispatched.

Katie Bourchier is not liable for any late deliveries caused by local customs or third-party delivery companies.

SHIPPING TIMES

WITHIN AUSTRALIA

Australia Post express eParcel

2-5 Business Days from dispatch

3-5 Business Days from dispatch (WA only)

INTERNATIONAL

Australia Post Insured Parcel

USA: 8-20 Business Days from dispatch*

UK: 8-20 Business Days from dispatch*

Europe: 10-30 Business Days from dispatch*

New Zealand: 5-10 Business Days from dispatch*

Japan: 8-20 Business Days from dispatch*

*Delivery time frames are an estimate, some parcels arrive much faster than expected, and some take a little over the time frame outlined above.

Australia Post International Express:

Most Metropolitan Addresses: 3-10 Business Days.*

*Delivery time frames are an estimate, some parcels arrive much faster than expected, and some take a little over the time frame outlined above.